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Support
Can’t find the answer to your question in our FAQ or in our manuals and guides? Click the button below, or send an email to support [at] wordfinder [dot] com. Once you’ve sent us your request, your case will be registered in our system and we’ll contact you as soon as possible.
If you have questions about our assortment, your subscription or your agreement, you’re welcome to contact our customer service department using the customer service form.
How-to Guides
FAQ
Open WordFinder and go to the menu WordFinder > About WordFinder. Here you can see the version and build number. The latest version is 11.1.3.271.
MAC OS X El Capitan or later.
Note on Catalina
To run WordFinder Pro on Catalina you will need to upgrade to the latest version (11.1.3.x) of WordFinder Pro. You will need a maintenance agreement or a subscription to upgrade to the latest version. If you have a subscription you can download the latest version from the Downloads page when you are signed in at app.wordfinder.com. If you have a maintenance agreement, please contact WordFinder Support.
It’s probably because you have different language combinations in your dictionaries. You only have access to one language combination at a time. To change the language combination, go in under the Language menu on the menu bar and choose a new language combination. Under the Dictionary menu, you can see the dictionaries that are active after changing languages.
It’s not WordFinder that is asking for a password, it’s your Mac. It wants you to verify that you have the right to install programs. If you do not have a password, leave the field blank and just continue. If this doesn’t work, you need to reset the password. Contact MacSupport for help with this.
We can’t provide new installation files in the form of a download link anymore.
If you received a download link previously you can search for the installation file you downloaded. Search for the file “install_wordfinder_package.exe”. Doubleclick the file to start the installation. Please note that we recommend that you backup the file on a USB stick or the like so that you don’t lose the file in case your machine crashes.
Note on Catalina
To run WordFinder Pro on Catalina you will need to upgrade to the latest version (11.1.3.x) of WordFinder Pro. You will need a maintenance agreement or a subscription to upgrade to the latest version. If you have a subscription you can download the latest version from the Downloads page when you are signed in at app.wordfinder.com. If you have a maintenance agreement, please contact WordFinder Support.
Yes, you can!
IMPORTANT: Make sure to always have a backup of the dictionaries you’ve bought before adding them or doing any other change to your WordFinder installation. Always place bought dictionaries in a separate folder from the one used by the WordFinder service, e.g. a folder in your Documents folder.
Please note: It’s recommended that you disconnect from the Internet BEFORE you add the purschased dictionaries to your installation. When you are done you can connect to the Internet again.
The dictionary files have the extension: *.lexikon
You can add these files to your WordFinder Pro installation in two different ways:
Install from your installation medium by following the instructions on the screen.
Obs:
To avoid that the purchased dictionaries are overwritten by WordFinder Unlimited dictionaries you can place the purchased dictionaries in a separate folder. That way you will avoid that dictionaries you have purchased are overwritten by subscription based WordFinder Unlimited dictionaries.
Follow these steps:
Create a new folder for your purchased dictionaries on your computer. Then go to the folder with dictionary files on your computer:
(Press Cmd + C, then click on the MAC computers HD icon, and continue to)
/Library/Application Support/WordFinder
In this folder you will see all the WordFinder dictionaries. Some are shown with black icons, others are shown with white icons. Transfer/copy all dictionary files that are shown with black icons to the folder you created for purchased dictionaries. To access the dictionaries the first time you must open them in WordFinder Pro using the command Cmd + O.
You can place the dictionary files in any folder on your computer. You could fx create a new folder for your purchased dictionary files before transferring them.
Transfer the dictionary files from the backup-medium to the folder you created. To access the dictionaries the first time you must open them in WordFinder Pro using the command Cmd + O.
Go to the dictionary folder on the computer, you want to transfer the files from:
(Press Cmd + C, then click on the MAC computers HD icon, and continue to)
/Library/Application Support/WordFinder
Transfer all the dictionary files in this folder to the folder you created on the computer that you want to transfer the files to. To access the dictionaries the first time you must open them in WordFinder Pro using the command Cmd + O.
The interactive feature supports highlighting a word in a document or editor and pressing the default hotkey (Ctrl + w) to search the word in WordFinder Pro and simply double click a translation to paste it back to the document or editor.
If the feature doesn’t work, please check that:
Yes, you do – but not all the time. When you download WordFinder Pro for Mac with your activated dictionaries, everything is installed locally and you can use WordFinder just as before. The activation is valid for one week, so you have to go online at least once a week to renew your access.
No, all upgrades to WordFinder Pro and the dictionaries you subscribe to are included in your subscription.
Please begin by restarting WordFinder Pro and allow the sync program (WordFinder Application Manager) a few seconds to connect and sync your licenses.
If the restart doesn’t solve the problem, exit WordFinder Pro and follow the steps below to do a manual sync:
Click the “Show hidden icons” button on the Taskbar and right click WordFinder Application Manager. Click Sync Now. See the screen-shot below.
IMPORTANT: Please, also check the Settings to verify that the WordFinder Application Manager is set to autostart, in order to always be on and able to sync.
Start WordFinder Pro.
To run WordFinder on Windows 8 and 10, you need to upgrade to WordFinder Unlimited.
As a maintenance customer you can download the latest version of WordFinder Pro for Windows from the Customer Portal.
We can’t provide new installation files in the form of a download link anymore.
If you received a download link previously you can search for the installation file you downloaded. Search for the file “install_wordfinder_package.exe”. Doubleclick the file to start the installation. Please note that we recommend that you backup the file on a USB stick or the like so that you don’t lose the file in case your machine crashes.
No, you shall always first back up your dictionaries and then uninstall older versions of the program before installing the new.
IMPORTANT: Make sure to always have a backup of the dictionaries you’ve bought or created before adding them or doing any other change to your WordFinder installation. Always place bought or user dictionaries in a separate folder from the one used by the WordFinder service, e.g. a folder in your Documents folder.
Yes, you can use your own user dictionaries and old, bought dictionaries in WordFinder Pro for Windows in WordFinder Unlimited.
Open Finder Mac
You can copy the dictionary files from an old installation or install them from an install file or other medium. The dictionary files have the following extensions: *.WFD, *.WFI (purchased), *.WED, *.WEI (user created)
If you have old dictionaries on your computer but still cannot see them in the Dictionary menu you will have to point out the folder containing the dictionaries, please see below:
Open the dialogue box to add folders with dictionaries by pressing the short-cut command Ctrl + F, or by selecting the menu Tools / Dictionary Management / File paths to dictionaries, please see the image below:
In the dialogue box File paths to dictionary folders, click the folder symbol and locate the folder with your dictionaries. When you’ve pointed out a folder, click Add and repeat the procedure if you have more folders you want to add. Then click OK. Please see the image below:
No, all upgrades to WordFinder Pro and the dictionaries you subscribe to are included in your subscription.
Yes, you do – but not all the time. When you download WordFinder Pro for Windows with your activated dictionaries, everything is installed locally and you can use WordFinder just as before. The license files are valid for one week, so you have to be online at least once a week to download new license files.
WordFinder Application Manager synchronizes with our server every 60 minutes. If you want to sync manually to download e.g. a new dictionary that you activated in “Dictionaries”, please follow these steps:
Click the “Show hidden icons” button on the Taskbar and right click WordFinder Application Manager. Click Sync Now. See screen-shot below.
Please also check the Settings to make sure that the WordFinder Application Manager is set to autostart in order to always be on and be able to sync.
WordFinder Pro for Windows is a so called Desktop application. To be able to install a Desktop application you need to be logged in with a user account with administrator permissions. There are two options to install software for users without administrator permissions:
After switching to WordFinder Unlimited your old settings can cause problems if they contain information that is no longer relevant. A good way and sometimes the only way to get rid of the previous settings is to delete the file WORDFIND.INI.
Do as follows:
An alternative way to find it is to search for it.
NOTE if you do not see the “AppData” folder it may be because it is hidden. Instructions on how to show hidden folders can be found here:
Open WordFinder and go to the “?” menu > Information > WordFinder Information. Here you can see the version and build.
Done! You are now running the latest version of WordFinder Pro for Windows and of the WordFinder Application Manager utility.you are now running the latest version of WordFinder Pro for Windows and of the WordFinder Application Manager utility.you are now running the latest version of WordFinder Pro for Windows and of the WordFinder Application Manager utility.
No, your old dictionaries will work with the WordFinder Unlimited version of WordFinder Pro. You can activate the dictionaries you want to use from the WordFinder Unlimited service and continue using your old dictionaries. WordFinder Pro works with both the dictionaries you subscribe to and your old dictionaries.
When you subscribe to WordFinder our Android, iPhone and iPad are included in your subscription.
Via the apps you have access to all the dictionaries you have in your subscription.
You can download the WordFinder App in the App Store or Google play.
When you launch the app for the first time you’ll need to sign in with your WordFinder ID (username and password).
No, all upgrades to the software and the dictionaries you subscribe to are included in your WordFinder Unlimited subscription.
All credit card information is handled by our Payment Service Provider Partner – Nets A/S, which is one of Scandinavia´s largest service providers for online credit card payments. Nets is certified according to the latest requirements of the PCI DSS standard (Payment Card Industry – Data Security Standard), which the largest credit card issuers, including Visa and Mastercard, have developed. In this way you may be sure that credit card information is handled in a safe way in a secure environment
Credit card details are never stored at WordFinder but in the external Nets system.
Please verify that your card meets the following requirements:
Please verify that your card meets the following requirements:
If you have paid with credit card you shall cancel your subscription on your account page. We hope you will restart your subscription soon! ?
If you have paid with credit card you can reactivate your subscription on your account page.
As a user in an organisation with access to WordFinder via IP verification, a personal account (WordFinder ID) enables you to log in and use WordFinder when you are not connected to your organization’s network. With a WordFinder ID, you can work from any computer you like, from a smartphone or tablet and in our Desktop applications.
You can pay with Visa and Mastercard.
Your card needs to:
Your browser needs to have JavaScript enabled for the checkout and card verification to work.
Please note that when you start a trial, your card needs to be authorised, which means that 1 unit in your currency, e.g. 1 EUR is reserved on your account, not charged. If you cancel your subscription before the trial ends, you will not be charged anything.
Contact us for other payment options.
Yes, you can. If you need to run WordFinder on a desktop computer and a laptop for example, you can do so. This is in compliance with the license agreement as long as you are the one using both computers.
Yes, you do – but not all the time. When you download WordFinder Pro for PC or Mac with your activated dictionaries, everything is installed locally and you can use WordFinder just as before. You can be offline for up to one week without being online. But you have to go online at least once a week to renew your offline access.
If you want to search via WordFinder’s web interface or use the apps for smartphones and tablets, you will need an Internet connection.
As a WordFinder Unlimited subscriber you pay in advance of the service period with credit card. We accept the following cards: MasterCard and Visa. The subscription continues either monthly or yearly and the amount per month or year is deducted from the same credit card each month or year until you actively end your subscription under My Account in the Settings menu.
WordFinder Chrome Extension is included in your subscription and can be used in Chrome and Edge.
With WordFinder Chrome Extension you have access to all the dictionaries you have in your subscription, and you can look up words in WordFinder’s dictionaries directly from any web site.
You can download the extension from Chrome Web Store.
Download Word Mac Not In Finder Download
When you launch the extension for the first time you’ll need to sign in with your WordFinder ID (username and password).
Download Word Mac Not In Finder Free
The Finder is the first thing that you see when your Mac finishes starting up. It opens automatically and stays open as you use other apps. It includes the Finder menu bar at the top of the screen and the desktop below that. It uses windows and icons to show you the contents of your Mac, iCloud Drive, and other storage devices. It's called the Finder because it helps you to find and organize your files.
Open windows and filesMac Finder Not Working
To open a window and see the files on your Mac, switch to the Finder by clicking the Finder icon (pictured above) in the Dock. Switching to the Finder also reveals any Finder windows that might be hidden behind the windows of other apps. You can drag to resize windows and use the buttons to close , minimize , or maximize windows. Learn more about managing windows.
When you see a document, app, or other file that you want to open, just double-click it.
Change how your files are displayedWord Download For Mac Free
To change how files are displayed in Finder windows, use the View menu in the menu bar, or the row of buttons at the top of the Finder window. You can view files as icons , in a list , in columns , or in a gallery . And for each view, the View menu provides options to change how items are sorted and arranged, such as by kind, date, or size. Learn more about customizing views.
When you view files in a gallery, you can browse your files visually using large previews, so it's easy to identify images, videos, and all kinds of documents. Gallery View in macOS Mojave even lets you play videos and scroll through multipage documents. Earlier versions of macOS have a similar but less powerful gallery view called Cover Flow .
Gallery View in macOS Mojave, showing the sidebar on the left and the Preview pane on the right. Use the Preview pane
The Preview pane is available in all views by choosing View > Show Preview from the menu bar. Or press Shift-Command (⌘)-P to quickly show or hide the Preview pane.
macOS Mojave enhances the Preview pane in several ways:
Use Quick Actions in the Preview pane
With Quick Actions in macOS Mojave, you can take actions on a file without opening an app. Quick Actions appear at the bottom of the Preview pane and vary depending on the kind of file selected.
To manage Quick Actions, click More , then choose Customize. macOS Mojave includes a standard set of Quick Actions, but Quick Actions installed by third-party apps also appear here. You can even create your own Quick Actions using Automator.
Use Stacks on your desktop
macOS Mojave introduces Stacks, which lets you automatically organize your desktop into neat stacks of files, so it's easy to keep your desktop tidy and find exactly what you're looking for. Learn more about Stacks.
The sidebar in Finder windows contains shortcuts to AirDrop, commonly used folders, iCloud Drive, devices such your hard drives, and more. Like items in the Dock, items in the sidebar open with just one click.
To change the items in your sidebar, choose Finder > Preferences from the Finder menu bar, then click Sidebar at the top of the preferences window. You can also drag files into or out of the sidebar. Learn more about customizing the sidebar.
Search for files
To search with Spotlight, click the magnifying glass in the menu bar, or press Command–Space bar. Spotlight is similar to Quick Search on iPhone or iPad. Learn more about Spotlight.
To search from a Finder window, use the search field in the corner of the window:
When you select a search result, its location appears at the bottom of the window. To get to this view from Spotlight, choose “Show all in Finder” from the bottom of the Spotlight search results.
In both Spotlight and Finder, you can use advanced searches to narrow your search results.
Delete files
To move a file to the Trash, drag the file to the Trash in the Dock. Or select one or more files and choose File > Move To Trash (Command-Delete).
To remove a file from the Trash, click the Trash to open it, then drag the file out of the Trash. Or select the file and choose File > Put Back.
To delete the files in the Trash, choose File > Empty Trash. The storage space used by those files then becomes available for other files. In macOS Sierra, you can set up your Mac to empty the trash automatically.
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